Privacy Policy

Information on the processing of personal data, pursuant to Regulation (EU) 2016/679 and Legislative Decree no. 196/2003.

This Website (hotelconte.it) collects some Personal Data from its Users.

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Data Controller

CORALIA SRL A SOCIO UNICO,
PIVA 03851250138,
Via Roma, 54, 80077, Ischia (NA)

Owner’s email address: [email protected]

Types of Data collected

Among the Personal Data collected by this Website, either independently or through third parties, there are: Tracking Tool; Usage Data; email.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed before the data are collected. Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website. Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide this Data may make it impossible for this Website to provide its Service. In cases where this Website specifically states that some Data is optional, Users are free not to communicate this Data without any consequences on the availability or operation of the Service. Users who are uncertain about which Data is mandatory are encouraged to contact the Owner. Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he/she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

Method and place of processing of the collected data

Treatment methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User’s consent or any other of the legal bases specified below, until the User objects (“opts-out”) to such processing. However, this does not apply when the processing of Personal Data is regulated by European legislation on the protection of Personal Data;

  • processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
  • processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect the Data.

The User can verify whether one of the transfers described above is taking place by checking the section of this document relating to the details on the processing of Personal Data or by asking the Owner by contacting him at the contact details provided at the beginning.

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as for the following purposes: Statistics, Displaying content from external platforms and Remarketing and behavioral targeting.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Contact form (This Website): By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header. Personal Data collected: surname, name, email, telephone/mobile and IP address.
  • Newsletter Form (This Website): By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header. Personal Data collected: surname, name, email, telephone/mobile and IP address. The site contains a bimonthly Newsletter dedicated to all readers who spontaneously want to receive exclusive editorial content via email. For the delivery and management of the Newsletter, the service offered by MailChimp (The Rocket Science Group, LLC, 512 Means St., Suite 404 – 30318 – Atlanta, Georgia) is used and the data collected is stored on the secure servers of the delivery service. In accordance with MailChimp’s privacy policy, the data will never be used directly by MailChimp or sold to third parties. MailChimp uses appropriately authorized operators to maintain the service and in the exercise of this function they may have access to your data. In any case, the guarantees provided by MailChimp’s privacy policy apply.
  • Interaction with live chat platforms: This type of service allows interaction with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or for this Website to contact the User while browsing its pages. If an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Furthermore, live chat conversations may be recorded.
  • Cookies

Information on how to opt out of interest-based ads

In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy.

This document contains information about the technologies that allow this Website to achieve the purposes described below. Such technologies allow the Owner to collect and save information (for example through the use of Cookies) or to use resources (for example by running a script) on the User’s device when the latter interacts with this Website.

For simplicity, in this document such technologies are briefly defined as “Tracking Tools”, unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of mobile applications as they are Tracking Tools that require the presence of a browser. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User’s consent. If consent is given, it can be freely revoked at any time by following the instructions contained in this document.

This Website uses Tracking Tools managed directly by the Owner (commonly called “first-party” Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called “third-party” Tracking Tools). Unless otherwise specified within this document, third parties have access to the respective Tracking Tools. The duration and expiration of Cookies and other similar Tracking Tools may vary depending on the setting set by the Owner or the relevant third-party provider. Some of them expire at the end of the User’s browsing session. In addition to what is specified in the descriptions within each of the categories below, Users may obtain more detailed and updated information regarding duration, as well as any other relevant information – such as the presence of other Tracking Tools – in the privacy policies of the respective third-party providers (through the links provided) or by contacting the Owner.

Cookies used

Technical and session cookies

Their use is limited to the sole transmission of session identification data to allow normal exploration of the site and are automatically deleted when the browser is closed (non-persistent). These Cookies do not require the prior consent of the User to be installed and used.

Tag Management

This type of service is functional to the centralized management of the tags or scripts used on this Website.
The use of such services involves the flow of User Data through them and, if necessary, their retention.

  • Google Tag Manager (Google Ireland Limited):
    Google Tag Manager is a tag management service provided by Google Ireland Limited.
    Personal Data processed: Tracking Tool.
    Place of processing: Ireland –  Privacy Policy .
    Storage duration:
    • _dc_gtm_*: 1 minute
    • _gcl_au: 3 months

Traffic Optimization

This type of service allows this Application to distribute its content through servers located across the territory and to optimize its performance. The Personal Data processed depends on the characteristics and implementation method of these services, which by their nature filter communications between this Application and the User’s browser. Given the distributed nature of this system, it is difficult to determine the locations to which the content, which may contain the User’s Personal Data, is transferred.

  • Cloudflare (Cloudflare Inc.)
    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic of this Application, i.e. communications between this Application and the User’s browser, also allowing the collection of statistical data on it.
    Personal Data processed: Tracking Tools; various types of Data as specified in the privacy policy of the service.
    Place of processing: United States –  Privacy Policy.

Viewing content on external third-party platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

  • Font Awesome (Fonticons, Inc.):
    Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.
    Personal Data processed: Tracker and Usage Data.
    Place of processing: United States –  Privacy Policy .
  • Google Fonts (Google Ireland Limited):
    Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.
    Personal Data processed: Usage Data; Tracking Tool.
    Place of processing: Ireland –  Privacy Policy .
  • Google Maps Widget (Google Ireland Limited):
    Google Maps is a map visualization service provided by Google Ireland Limited that allows this Website to integrate such content within its pages.
    Personal Data processed: Usage Data.
    Place of processing: Ireland –  Privacy Policy .
  • YouTube Video Widget (Google Ireland Limited):
    YouTube is a video content visualization service provided by Google Ireland Limited that allows this Website to integrate such content within its pages.
    Personal Data processed: Usage data and Tracking Tool.
    Place of processing: Ireland –  Privacy Policy .
  • YouTube Video Widget – privacy mode (Google Ireland Limited):
    YouTube is a video content visualization service provided by Google Ireland Limited, which allows this Application to integrate this type of content into its pages. This widget is configured in such a way that YouTube does not store any information or cookies on the Users of this Application, unless they start playing the video.
    Personal data processed: Usage data; Universally unique identifier (UUID); Tracker.
    Place of processing: Ireland –  Privacy Policy .
  • Instagram Widget (Meta Platforms Ireland Limited):
    Instagram is an image visualization service provided by Meta Platforms Ireland Limited that allows this Website to incorporate content of this kind on its pages.
    Personal Data processed: Usage Data and Tracking Tool.
    Place of processing: Ireland –  Privacy Policy .
  • TripAdvisor widget (TripAdvisor LLC):
    TripAdvisor widget is a content visualization service provided by TripAdvisor LLC that allows this Website to integrate content from this external platform within its pages.
    Personal Data processed: Tracking Tool and Usage Data.
    Place of processing: Ireland –  Privacy Policy .

Anti-spam protection

The types of services analyze application traffic, potential user-related content, auxiliary filters, and messages and content that are viewed as spam.

  • Google reCAPTCHA (Google Ireland Limited):
    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    The use of the reCAPTCHA system is subject to   Google’s privacy policy  and  terms of use
    . Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; position relative to scrolling; answers to questions; Tracker.
    Place of processing: Ireland –  Privacy Policy .

Analytical cookies

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

  • Google Analytics with anonymized IP (Google Ireland Limited):
    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports on its activities and sharing them with other Google services.
    Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.
    This integration of Google Analytics anonymizes your IP address. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the IP address be sent to a Google server and shortened within the United States.
    Personal Data processed: Usage Data; Tracking Tool.
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
  • Google Analytics (Google Ireland Limited):
    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
    Google may use the Personal Data to contextualise and personalise the ads of its own advertising network.
    Personal Data processed: Usage Data; Tracking Tools.
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
  • Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms Ireland Limited):
    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
    Personal Data processed: Usage Data; Tracker.
    Place of processing: Ireland –  Privacy Policy .

Social network interaction cookies with external platforms

This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Website. The interactions and information acquired from this Website are in any case subject to the User’s privacy settings for each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services to ensure that the data processed on this Website are not linked back to the User’s profile.

  • Facebook Like button and social widgets (Meta Platforms Ireland Limited):
    The “Like” button and Facebook social widgets are services of interaction with the Facebook social network, provided by Meta Platforms Ireland Limited
    Personal Data processed: Usage data; Tracking tool.
    Place of processing: Ireland –  Privacy Policy .

Advertising

This type of service allows you to use the User’s Data for commercial communication purposes. These communications are displayed on this Website in the form of banners and other forms of advertising, also in relation to the User’s interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below. Some of the services listed below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. displaying advertisements customized to the User’s interests and behavior, also detected outside this Website. For more information on this, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertising in the dedicated section “How to disable interest-based advertising” in this document.

  • Facebook Custom Audience (Meta Platforms Ireland Limited):
    Facebook Custom Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of this Website or engagement with relevant content across Facebook apps and services.
    On the basis of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience. Users may opt out of the use of Facebook Trackers for ads personalization by visiting this opt-out page.
    Personal Data processed: Tracker and Usage Data.
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
  • Google Ad Manager (Google Ireland Limited):
    Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks with which the Owner, unless otherwise specified in this document, has no direct relationship.
    In order to understand Google’s use of Data, please consult  Google’s partner policy .
    This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior in relation to advertisements, products and services offered.
    The User can decide at any time to disable all DoubleClick Cookies by going to:  Ad Settings .
    Personal Data processed: Usage data and Tracking Tools.
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
    Storage duration: 2 years.

Profiling and Remarketing Cookies

This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User’s past use of this Website.
This activity is facilitated by tracking Usage Data and by using Tracking Tools to collect information that is then transferred to the partners that manage the remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
Generally, services of this type offer the possibility to opt out of such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to opt out of interest-based advertising in the dedicated section “How to opt out of interest-based advertising” in this document.

  • Facebook Remarketing (Meta Platforms Ireland Limited):
    Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network.
    Personal Data processed: Usage Data; Tracker.
    Place of processing: Ireland – Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
  • Facebook Custom Audience (Meta Platforms Ireland Limited):
    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network. Users may opt out of using Facebook Trackers for ads personalization by visiting this opt-out page.
    Personal Data processed: email; Tracker.
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
  • Google Ads Remarketing (Google Ireland Limited):
    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.
    In order to understand Google’s use of Data, consult  Google’s partner policy .
    Users may opt out of using Google Tracking Tools for ads personalization by visiting  Google’s Ads Settings  .
    Place of processing: Ireland –  Privacy Policy  –  ​​Opt Out .
    Storage duration: 2 years.

How to manage preferences and give or withdraw consent

There are various ways to manage preferences relating to Tracking Tools and to provide or withdraw consent, where necessary:

Users can manage preferences related to Tracking Tools directly through their own device settings – for example, they can prevent the use or storage of Tracking Tools.

Additionally, whenever the use of Tracking Tools is based on consent, the User can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences via the tracking settings widget, if available.

It is also possible to remove previously saved Tracking Tools using specific browser or device functions.

Other Tracking Tools present in the local memory of the browser can be removed by deleting the browsing history.

With regard to third-party Tracking Tools, Users can manage preferences and withdraw consent by visiting the relevant opt-out link (where available), using the tools described in the third party’s privacy policy or by contacting them directly.

Finding Tracking Tool Settings

Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:

Users may also manage certain Tracking Tools for mobile applications by disabling them through the relevant device settings, such as the mobile advertising settings or the settings relating to tracking in general (Users may consult the device settings to identify the relevant one).

How to opt out of interest-based advertising

Without prejudice to the foregoing, Users are informed of the possibility of using the information available on  YourOnlineChoices  (EU),  Network Advertising Initiative  (USA) and  Digital Advertising Alliance  (USA),  DAAC  (Canada),  DDAI  (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, recommends that Users use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an application called  AppChoices  that helps Users control behavioral advertising on mobile applications.

User Rights

Users may exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

  • revoke consent at any time. The User may revoke consent to the processing of their Personal Data previously expressed.
  • object to the processing of your Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
  • obtain the limitation of the processing. When certain conditions apply, the User can request the limitation of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than their conservation.
  • obtain the deletion or removal of their Personal Data. When certain conditions apply, the User may request the deletion of their Data by the Owner.
  • receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures connected to it.
  • lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing without providing any justification. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

To exercise User rights, Users may direct a request to the Owner’s contact details indicated in this document. Requests are filed free of charge and processed by the Owner as soon as possible, in any case within one month.

More information about the treatment

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Last modified: 15/07/2023